THREE PART SERIES ON DEVELOPING AN SAP COMPETENCY CENTER OR AN SAP CENTER OF EXCELLENCE.
Business Transformation from an SAP or ERP business application is no longer an option. Many companies never move past the competency center mindset of help desk and system support. They remain in a reactive mode with little or no system integrator or IT vendor guidance on how to become a proactive business partner.
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Toward an SAP Center of Excellence or SAP Competency Center – PART 1
Explaining the differences between an SAP Competency Center or sometimes referred to as an SAP Center of Expertise and an SAP Center of Excellence. As Peter Drucker wrote either Do Things Right or Do the Right Things.
Toward an SAP Center of Excellence or SAP Competency Center – PART 2
A more complete and thorough explanation of the differences between the SAP Competency Center (or Expertise Center) and the SAP Center of Excellence (or the Business Transformation Center). An understanding the operating differences and how the Competency Center is focused on reactive processing of things like help desk tickets, problem resolution, data correction, and knowledge transfer.
Toward an SAP Center of Excellence or SAP Competency Center – PART 3
Business model application of steps, techniques, and methods to produce an SAP Center of Expertise or an SAP Business Transformation Center. The major business transformation steps on moving from an SAP Competency Center to an SAP Center of Excellence.
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For background information see the following posts. As you move toward being a business-centered SAP or ERP shop these posts will help drive the right IT direction for your projects, budgets, and efforts.
A New SAP Implementation Methodology and Implementation Steps
http://www.r3now.com/a-new-sap-implementation-methodology-and-implementation-steps
The “Center of Excellence” concept focuses on knowledge transfer, change management, and creating a “learning organization.” For KEY background information understanding the business imperative for a Center of Excellence see the following RESEARCH based posts.
Change Management Strategies and Knowledge Transfer Processes for a Successful SAP Project 1
http://www.r3now.com/change-management-strategies-and-knowledge-transfer-processes-for-a-successful-sap-project1
Change Management Strategies and Knowledge Transfer Processes for a Successful SAP Project 2
http://www.r3now.com/change-management-strategies-and-knowledge-transfer-processes-for-a-successful-sap-project2
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